♡ Q: Do You Accept Returns? ♡

A: Because all of our products are made to order, we do not accept general returns or sizing-related returns. If there is a print error or quality issue, we’re happy to replace or refund your item.

♡ Q: What Should I Do If There’s A Quality Issue Or Damage? ♡

A: Please email us at contact@support.ramendoodlescafe.com with:

• Your order number

• Clear photos of the item(s) on a flat, well-lit surface

• Show the error or damage clearly in the image

We’ll resolve it quickly!

♡ Q: How Long Do I Have To Report An Issue? ♡

A: You have 30 days after receiving your order to report any quality-related issues.

♡ Q: Can I Cancel My Order? ♡

A: Yes — if your order has not gone to production yet. Use the edit/cancel link in your confirmation email to make changes.

Once your order is in production, cancellation is no longer possible, but you may be eligible for a resolution depending on the issue.

♡ Q: When Will I Receive My Refund? ♡

A: Refunds (for qualified cases only) are processed as follows:

• PayPal: Within 24 business hours

• Credit/Debit Cards: Within 7–10 business days, depending on your bank

♡ Q: Are Donations Or Tips Refundable? ♡

A: No. All donations and tips are final — we cannot cancel or refund them once submitted.

♡ Q: What Payment Methods Do You Accept? ♡

A: We accept:

• Credit/Debit Cards

• PayPal

• Google Pay

• Apple Pay

• Klarna / AfterPay (where available)

• Other local payment methods depending on your location

♡ Q: How Does Payment Work? ♡

A: Before purchasing, you’ll be able to review the total cost, including any taxes.
We use secure third-party payment processors and may pre-authorize your credit card to ensure available funds.

♡ Q: How Does Pricing Work? ♡

A: We reserve the right to change pricing at any time.

• Prices are listed on our website and updated regularly

• Promotional pricing may apply to select customers and will not impact previous purchases

♡ Q: How Do Recurring Membership Payments Work? ♡

A:

• Memberships renew automatically on your “Membership Billing Date”

• Your payment method will be charged unless you cancel before the next billing cycle

• You can cancel any time in your Billing settings or by emailing us at contact@support.ramendoodlescafe.com

♡ Q: How Is Shipping Handled? ♡

A: Shipping costs are shown during checkout and depend on your location. Orders usually arrive within 5–8 business days, though some items may take up to 7–10 days depending on the product and location.
We’ll ship to the address you provide at purchase, so please double-check your info!

♡ Q: Do You Ship Internationally? ♡

A: Yes! We ship worldwide, including, United States, United Kingdom, European Union, Canada, Mexico, Australia, and Japan.
Note: Import taxes or customs fees may apply depending on your country. These are the buyer’s responsibility.

♡ Q: Who Processes My Order? ♡

A: Our trusted partner, Fourthwall.com, is our Merchant of Record and handles all order-related matters. You can also find links to their Privacy Policy and Terms of Service on your order confirmation page.

♡ Q: Who Can Use The Website? ♡

A: To use our service, you must:

• Be 13 years or older

• Not have been previously suspended from the service

• Use the site in compliance with local laws

♡ Q: How Do You Handle My Personal Information? ♡

A: Your data is managed according to Fourthwall’s Privacy Policy and our shop practices.
We never sell your personal information.

♡ Q: Do I Need An Account To Shop? ♡

A: An account is required only for Memberships. When you register:

• You’ll need to provide accurate contact info

• You’re responsible for your password and all activity on your account

• If you suspect your account is compromised, email us immediately at contact@support.ramendoodlescafe.com

♡ Q: What Can I Legally Do With Your Content? ♡

A: You’re granted a limited, non-commercial license to access the site and use products you buy — but you can’t:

• Copy, resell, or modify the site or its content

• Reverse-engineer or interfere with how the site works

♡ Q: What Conduct Is Prohibited? ♡

A: You may not:

• Use the site for unlawful activity

• Violate the rights of others

• Spread malware, spam, or try to gain unauthorized access

• Impersonate others or misrepresent your identity

• Transfer your access or account to anyone else

♡ Q: What Happens If I Send You Feedback? ♡

A: If you send us ideas, suggestions, or feedback, you agree we can use them for any purpose, without compensation or obligation.

♡ Q: Can My Account Be Terminated? ♡

A: Yes. We or Fourthwall can suspend or terminate your access:

• At any time, for any reason

• Without prior notice
  You can also terminate your account by emailing contact@support.ramendoodlescafe.com

♡ Q: What Happens After Termination? ♡

A:

• Your access and license ends immediately

• You’re still responsible for any unpaid fees

• Some legal obligations (e.g., payment and IP rights) still apply

♡ Q: Do You Offer Support? ♡

A: We are not obligated to provide support.
If we do offer support, it will follow our posted policies.

♡ Q: Do I Receive Communications Electronically? ♡

A: Yes. By using the site, you consent to receive emails and other digital communications from us.

♡ Q: Can You Change Your Services? ♡

A: Yes. We may:

• Change pricing, content, or products

• Discontinue services or features

• Update these terms at any time

Major changes will be announced, and continued use means you agree to the new terms.

♡ Q: Still Have Questions? ♡

A: No problem!
Send us an email at contact@support.ramendoodlescafe.com and we'll get back to you soon.